GOODS WILL BE SHIPPED UPON RECEIPT OF FULL PAYMENT, FOR GOODS AND FREIGHT CHARGED, UNLESS CREDIT TERMS HAVE BEEN PRIOR ARRANGED. GOODS WILL BE DELIVERED FROM  STOCKS AVAILABLE WITHIN 5 WORKING DAYS. DELIVERY IS UNDERTAKEN ON BEHALF OF SUPPLIER BY EXTERNAL COURIERS NOT UNDER THE DIRECT CONTROL OF TotesUSA  AND THEREFORE UPON DISPATCH OF GOODS FROM ITS POSSESSION HAS NO FURTHER CONTROL OR RESPONSIBILITY TO DELIVER WITHIN THE STATED TIME. UNFORTUNATELY WE CANNOT GUARANTEE DELIVERY AT A SPECIFIC TIME OF DAY REQUESTED.